How to Use
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Free standard shipping on orders
Free Worldwide Shipping & Duties Covered
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network. There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Prepare Your Skin: Start with clean, damp skin. We recommend using Mario Badescu’s Gentle Foaming Cleanser or Enzyme Cleansing Gel.
(Optional) Use the warming plate on the back of the device for 2–3 minutes to help open pores (double-click after powering on to activate).
Fill the Water Tank: Remove and fill the tank about ¾ full with water, keeping it upright to avoid leaks.
Choose a Suction Head and Setting: Attach the preferred head and start with the lowest suction level.
Glide Gently: Move slowly and continuously across damp skin without pausing in one spot. Always use light pressure.
Post-Use Care: Turn off the device, pat away any water residue, rinse your face with cool water, and follow with your usual skincare.
Mild redness is normal and typically fades within 5–10 minutes
Warnings:
PLEASE NOTE This device uses powerful suction—always glide gently over your skin, using only light pressure and constant movement to avoid any marks or discomfort.
USAGE WARNINGS The water chamber includes a small air vent to ensure proper suction performance. Because of this vent, tipping or turning the device sideways while in use may cause water to leak. Always keep the device upright during operation. Do not block the air vent or operate the device without water in the tank, as this may affect functionality.
Additional Information:
Features a warming plate to help prep skin and support a deeper cleanse.
Offers 3 customizable suction levels for a tailored experience.
Uses water-powered hydration for a comfortable, refreshed feel.
Mild redness after use is normal and typically subsides within minutes.
Spa-like treatment that helps reveal a smoother, more radiant complexion at home
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